Higher EdInsight

a blog of thoughts for higher education

December 2009

If CRM is the solution… what’s the problem?

As I said in my last Blog, the notion of decid­ing what CRM is or what CRM can do… is not easy espe­cially in the con­text of higher edu­ca­tion. Consider that when you Google “What is CRM?” about 21,000,000 results are returned. Yes CRM has been around for years in the com­mer­cial sec­tor and has […]



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