Higher EdInsight

a blog of thoughts for higher education

Applications Up… do you have a strategy to optimize your yield rates?

A few weeks ago, the Washington Post had an inter­est­ing arti­cle “Freshman Applications to Selective Area Colleges Surge”. Or con­sider the UK mar­ket where appli­ca­tions are up by almost 20% accord­ing to an arti­cle in The Guardian “University Applications Reach Record Levels for Fourth year in a row”. For many peo­ple, this is no sur­prise. Yes, in times of uncer­tainty, an edu­ca­tion can be viewed as an oppor­tu­nity to make one more “mar­ketable”. Students are increas­ingly becom­ing more dis­cern­ing with their edu­ca­tion choices and most are plac­ing a higher weight on the Return on Investment a post sec­ondary edu­ca­tion pro­vides… in essence their “out­come is income”. They’ve applied to more than one insti­tu­tion and are care­fully eval­u­at­ing all their options.

Considering the hyper com­pet­i­tive global edu­ca­tion mar­ket, and the pres­sure on insti­tu­tions to be more account­able to their var­ied stake­hold­ers, it is clear that each step in the recruit­ing cycle be exam­ined and scru­ti­nized to ensure that results are fully maximized.

Yield seems to be one pos­si­ble area of oppor­tu­nity where busi­ness results can be enhanced. Consider a report a cou­ple of years ago by Bearing Point whereby “a four-​year pri­vate uni­ver­sity with a first-​year class size of 1,500 seeks to increase class size to 1,660 through improv­ing its yield rate by 4 per­cent. This change would equate with an increase in tuition rev­enue of $3.4 mil­lion annu­ally and more than $13 mil­lion over four years”. So even if one was to achieve half of these results, I think there would be a lot of very happy Chancellors and VP’s of Enrollment out there.

Your insti­tu­tions yield strat­egy then begins with a very sim­ple con­cept. Relationships. I always thought the folk singer Joan Baez had an inter­est­ing per­spec­tive on this… “the eas­i­est kind of rela­tion­ship for me is with ten thou­sand peo­ple. The hard­est is with one.”

Check out Azorus Webinar:
20 Minute Take Away: Yield Management

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